FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@popplestore.com

We ship from our partnered warehouses & factories located in US & China.

It will usually take 1-2 weeks for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

It will take usually between 2-5 business days.

You can place an order from any country, we ship Worldwide.

Yes, shipping is Free Worldwide for all items for most countries.

We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Yes, all customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours.

All inquiries can be forwarded to support@popplestore.com. You can also call us on +1 (307) 683-8458.

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex.

You can be absolutely sure that all purchases here are safe and secure.

We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

For most countries you will not have to pay customs, but it depends where are you located, sometime we may declare our item with lower value on invoice so that you pay minimum or 0% custom fee.